You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 24 hours once we have received your item, however some payment processors may take longer to issue your refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping is calculated within the Shopping Cart depending on your location
Shipping is charged per item and if we can combine postage we will send a postage refund
Our default shipping location is the United Kingdom and we also ship to mainland Europe If you are outside of this Zone please contact us and we will provide a shipping quote for your location. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
For Uk delivery we use Hermes and Dpd tracked service for parcels, Royal mail Tracked large letter for smaller items and some of our premium products are sent via royal mail special delivery next day service.
Whenever possible we dispatch most orders on the same day of purchase.